PRIMEPLAY LIMITED Privacy Notice

PRIMEPLAY LIMITED (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Notice explains how we collect, use, store, and protect personal data when you use our website or engage our payroll services.

A modern office setting with five people seated at white desks, each working on computers. The desks are arranged in a U-shape, and everyone appears focused on their screens or engaged with their keyboards. The background features a light blue wall, providing a calm and professional atmosphere.
Hands typing on a laptop keyboard with a portion of the screen showing a web page. The background includes a curtain and some stationery items.

Who We Are

PRIMEPLAY LIMITED
Registered Office:
Suite 1
7 Freebournes Court
Witham
England
CM8 2BL

Email: jade@primeplaylimited.co.uk

We are the data controller for the personal information we collect unless we are processing data solely on behalf of our clients as part of our payroll services.


Information We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Postal address
  • Enquiry details
  • Website usage information (such as IP address, browser type and cookies)

When providing payroll services, we may process employee data on behalf of our clients, including information necessary to administer payroll, tax, pensions and statutory payments.


How We Use Your Information

We use your information to:

  • Respond to enquiries.
  • Provide payroll services.
  • Communicate with clients.
  • Process invoices and payments.
  • Meet our legal and regulatory obligations.
  • Improve our website and services.
  • Prevent fraud and maintain security.

We only process personal data where we have a lawful basis under UK data protection legislation.


Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • Consent (where required).

Sharing Your Information

We may share personal data with:

  • HM Revenue & Customs (HMRC)
  • Pension providers
  • Banking institutions where required
  • Professional advisers
  • IT service providers
  • Regulatory or legal authorities where required by law

We never sell your personal information.


Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access to personal data is restricted to authorised personnel who require it to perform their duties.


Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements.


Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information where applicable.
  • Restrict processing.
  • Object to processing.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.


Cookies

Our website may use cookies to improve functionality and understand how visitors use the site. You can control cookies through your browser settings.

Where required by law, we will ask for your consent before placing non-essential cookies.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.


Contact Us

If you have any questions about this Privacy Notice or how we process your personal information, please contact:

PRIMEPLAY LIMITED
Suite 1
7 Freebournes Court
Witham
England
CM8 2BL

Email: jade@primeplaylimited.co.uk


Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.